Privacy Policy

About

PRIVACY POLICY & COOKIES

Thank you for visiting our website. To ensure that you feel safe and happy while visiting our website, the following information gives you a comprehensive guide on what we do with your personal data. This data privacy policy is designed to inform you about how we collect, use, and transfer your personal data.

INTRODUCTION

Xitagy Limited (a company registered in England and Wales with registration number 06940015)
Unit ‘N’ – Ringstones Industrial Estate,
Bridgemont,
Whaley Bridge,
High Peak,
SK23 7PD

Telephone Number: +44 (0)1633 308 250

Email Address: info@xitagy.com

Xitagy Limited is committed to protecting your privacy. This policy explains how we will handle the personal information you give us, why we collect such information and what we learn about you from your visit to our website. By using this website, you signify your assent to this policy. If you do not agree with this policy, you must immediately stop using this website. Xitagy Limited is registered on the public register maintained by the Information Commissioner. We work strictly in line with the Data Protection Act 1998 (as amended).

INFORMATION COLLECTED AND THE PURPOSES FOR WHICH IT IS COLLECTED

We collect personal information of our users in two ways:
• through registration and information that we request that you enter on certain pages on the website; and / or
• through cookies (for more information about cookies, please see below).
We may ask you for your name, age, mobile telephone number, email address, comments, suggestions or other information relating to our website, our products, services, or the company. For specific events you wish to attend we may ask for additional information such as dietary and access requirements.

Our purpose in gathering this personal information is to:
• send you details to confirm your entry to events;
• or send you current mailings or other marketing information about Xitagy and our products in which we think you would be interested through email / mail / SMS messaging (if you have given us permission to do so when you have registered with us.)

Xitagy and its agents will retain your personal information only as long as necessary for fulfilment of the purposes described above or as required by law.

You will be able to unsubscribe from receiving marketing information from us, by simply texting back “stop” or emailing back “unsubscribe” at any time to any text marketing message or by following the ‘unsubscribe’ link in the e-mail marketing we send to you. Alternatively, you may send us a request using the contact details at the bottom of this policy document.

Please note that if you opt not to receive promotional messages from us, we will still continue to send you information that relates to any account you may hold with us, or any business relationship you may have with us, such as a request you have made for or about our goods and services (such as transactional messages about events which you may have agreed to attend).

USER RIGHTS

As a user you have the right to request information on the data we store concerning you as well as the purpose of storage. In addition, you have a right to demand that incorrect data are being corrected and data which are inappropriate or no longer needed are being deleted. For information, requests and suggestions regarding data protection, please do not hesitate to contact us.

COOKIES AND WEBSITE TRACKING TECHNOLOGIES

We use cookies to ensure that we give you the best experience on our website. Cookies are small pieces of data being placed on the hard drive of a visitor’s device. With the help of cookies you can store information for a certain period of time and identify the user’s device.

Cookies for three purposes.

1. To manage ‘sessions’ – the transition from one page to another when making bookings. These cookies self expire after the booking or event registration is complete. No personal information is stored in the cookie.
2. If a logged on user ticks the ‘Remember Me’ box on the log on page. their details are stored in a locally held cookie.
3. For our public facing websites elementary Google website analytics are used to help see the effectiveness of our websites.

SECURITY MEASURES

We adopt technical and organisational measures to protect your data as comprehensively as possible. In addition to the commitment of our employees to secrecy and a careful selection and monitoring of our service providers, we also secure our operating environment adequately.

To protect your data against unwanted access, we use data encryption. Data collected from this website will be passed between your computer and our server and vice versa via the internet using data encryption in transit technology by using 256-Bit TLS (Transport Layer Security) encryption. If the connection is encrypted the ‘lock’ symbol on your browser status list will show as locked, and the address line will start with “https://”. We may not use encryption if you exchange only generally available information with us.

“DO NOT TRACK”

“Do Not Track” is an opt-in browser setting that enables users to opt out of tracking by websites they do not visit, including analytics services, advertising networks, and social platforms. You can adjust the settings on your browser and opt-in to “Do Not Track”. Once you have done this, a “Do Not Track” request will be sent when you access a website from your browser, and your user activity is no longer tracked. Please be aware that this may affect some event registration processes as the ‘session’ cannot be maintained. In which case the registration will probably fail.

TRANSFER TO THIRD PARTIES

We may disclose your personal information to third parties such as our members, our professional advisers, our external and internal service providers that provide services to us (such as distribution of newsletters, IT hosting and market research). We may disclose your personal information for the purposes set out above and only for specific purposes according to the relevant data protection laws. Those service providers are bound to process your personal data only on our strict instructions and when they can offer adequate technical and organizational measures to protect your data.

We may also disclose your personal information if it is required or authorised by law, where disclosure is necessary to prevent a threat to life, health or safety, or where we are otherwise permitted or required to do by the relevant data protection laws.

SENDING INFORMATION OVERSEAS

We will not send your personal information to a recipient outside the EU / the EEA without obtaining your consent or otherwise complying with the relevant privacy legislation.

DATA PRIVACY OFFICER

For questions, comments or complaints, please contact our data privacy officer:

E-Mail: DPO@xitagy.com
Phone: +44 (0)1663 308 250

COMPLAINTS

If you are concerned that we have not complied with your legal rights or applicable data protection laws, you may bring a complaint internally through our complaints process or you may decide to make a formal complaint with the Data Protection Authorities, The Information Commissioner’s Office

We will deal with complaints as follows:
Step 1: Let us know
If you would like to make a complaint, you should let us know by contacting our Data Protection Officer (DPO).
Step 2: Investigation of complaint
Your complaint will be investigated by our DPO.
A response to your complaint will be provided in writing within a reasonable period (one month in principle, but we may inform you should we need more time to process your request).
Step 3: Contact Data Protection Authority
We expect that our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you may also contact The Information Commissioner’s Office
Web: https://www.ico.org.uk
Helpline: 0303 123 1113
Complaints must be made in writing to the ICO

Thank you for visiting our website.

Effective Date: This policy was last updated on 7th March 2022.